Payment & Refund Policy

Payment Policy (for non group or voucher purchases)

Online bookings require a 100% deposit to secure the preferred tour.

The package need reservation, you will get confirmed booking by E-mail that you have register in 2 Hrs. The deposit per person is required when making a reservation. In the event that the deposit does not reach us within 2 days after the booking is made, we assume that you no longer wish to travel with us and we will release any arrangements reserved for you. The booking becomes a Contract at the time we receive your deposit. Payment can be made via online payment.

The show ticked, you will get vouchers after finished payment. You can print can print or show our vouchers at ticket box.

The price does not include cost of personal/trip cancellation/baggage insurance, all items of a personal nature such as alcoholic and soft drinks, tipping and any items not mentioned as specifically included.

 

Cancelation or Refunds Policy


If you wish to cancel your tour you must provide a Cancellation Notice by letter, email or fax and send this to us. This notice must be received by us for the cancellation to be processed.
 
Once the tour is guaranteed deposits received are 100% non-refundable. Cancellations made with more than 2 days prior to tour departure will receive a refund less deposit per person. Penalty for cancellations made within 2 days of tour departure – no refund will be made.
 
All unused services during the tour, ground transportation, meals, and sightseeing tours are neither refundable nor exchangeable.